IT Support has always been a challenge in the small- to the medium-sized business sector. When you’re an SMB it is important to focus as much of your budget and time on what it is you do best – whether it be accounting, architecture, engineering, etc. Unfortunately, IT Support just keeps getting more and more essential for all established businesses. TechQuarters, who is a Managed Services Provider London businesses have been partnering with for many years now, told us just how much of an effect good IT Support can have on a small to medium-sized business.
Challenges of IT for SMBgeek
Time and money are the two most important resources for an SMB. You have to prioritize spending your budget on things that will help get you business and allow you to perform your services to a high level of quality. For this reason, IT can often fall to the wayside because it is costly to build an IT department with staff and all the technology needed – many SMBs inadvertently neglect the IT side of their business because they have to prioritize their budget and time in other areas.
TechQuarters says, however, that the solution to SMB’s IT challenges has been around for a long time – this solution is Outsourced IT Support.
How does Outsourced IT work?
Outsourced IT Support is the practice of moving the management of your organization’s IT infrastructure to an external partner that has the experience and resources to support your organization. You will find Outsourced IT providers in all major cities around the world – TechQuarters are based in London, and so they provide London IT Services to business across the city.
Why do SMBs need to Outsource their IT?
An IT support provider is a business that is entirely geared towards providing IT Support – just like an SMBs must focus on what they do best, this is exactly what an IT support provider does best. An outsourced IT partner will have a large IT helpdesk that is built to be able to take cases from lots of people at once and not get bogged down from the demand. Additionally, the technology they use will always be up to date, because it helps their business to be at the cutting edge of technology.
Whilst it would be very difficult for an SMB to utilize the same level of IT in-house, they can get full access to it for a fraction of the cost by outsourcing their IT requirements to a partner. This has been consistently proven to be more cost-effective for SMBs than if they tried to build up their own IT department to a similar level.